About Us

English Speaking

Proudly South African

Our VCS Family

Based on the stunning east coast of South Africa, our centre in Umhlanga, Durban is home to the VCS team and has been for over 10 years.

Over the last decade, we have not only enjoyed the gorgeous weather, spectacular wildlife, idyllic beaches and out of this world cuisine, but we have loved building and growing our VCS family. We are extremely proud of the fact that our senior leadership team have developed within our organisation over the course of their careers starting from the front line.

Our Principles

Our business is based on 3 key principles. Do right by our people, do right by our clients and do right by our customers.

With those principles in mind we have developed a leading contact centre along with a keen eye for technical enhancements to customer experiences as well as embracing a number of key partnerships.